LG washer error code UE99

Understanding the UE99 Error Code on LG Washers

The UE99 error code on LG washers indicates an unbalanced load during the spin cycle. This issue typically occurs when the washer is overloaded or when the load is unevenly distributed. Users may experience longer drying times, increased wear on the appliance, and potential safety risks if the washer continues to operate under these conditions. Addressing the UE99 error promptly is crucial to ensure the longevity of your appliance and to maintain optimal washing performance.

Common Causes of UE99 Error Code

• Overloading the washer beyond its capacity.
• Unevenly distributed laundry, such as a single heavy item.
• Worn or damaged suspension rods or springs.
• Faulty load sensing mechanism.
• Improper leveling of the washer.

Troubleshooting Steps for UE99 Error Code

1. Stop the washer and open the door.
2. Redistribute the laundry evenly inside the drum.
3. Remove any heavy items if they are causing an imbalance.
4. Check the washer’s leveling; adjust the feet if necessary.
5. Run a spin cycle to see if the error persists.
6. If the error continues, inspect the suspension rods and springs for damage.
7. Consult the user manual for specific instructions related to your model.
8. If needed, reset the washer by unplugging it for a few minutes.
9. Contact LG customer support if the issue remains unresolved.

Maintenance / Prevention Tips

• Always follow the manufacturer’s recommended load capacity.
• Mix heavy and light items in each load for balance.
• Check for any foreign objects in the drum before starting a wash.
• Regularly inspect and maintain the suspension system.
• Ensure the washer is level on the floor.
• Use the appropriate wash cycle for the type of laundry.
• Keep the washer clean and free of detergent buildup.
• Run maintenance cycles as recommended by LG.
• Periodically check hoses and connections for leaks.
• Ensure proper installation of the washer according to the manual.
• Avoid washing single heavy items like blankets alone.
• Use a washer mat to reduce vibrations.
• Keep the washer door open after use to prevent odors.
• Regularly check and clean the drain filter.
• Use high-efficiency detergent to avoid excess suds.
• Monitor the washer’s performance and address issues early.
• Educate all users on proper loading techniques.
• Consider professional maintenance once a year.
• Keep the area around the washer clear for proper ventilation.
• Ensure the washer is not placed on an uneven surface.
• Stay updated with LG’s software updates for your appliance.

FAQs

What does the UE99 error code mean?

The UE99 error code indicates that the washer has detected an unbalanced load during the spin cycle.

How can I fix the UE99 error code?

Redistribute the laundry evenly, check for heavy items, and ensure the washer is level. If the problem persists, consult the user manual or contact support.

Is it safe to continue using the washer with the UE99 error?

It is not recommended to continue using the washer with this error, as it can lead to further damage or safety risks.

When should I call a professional?

If you have tried troubleshooting and the UE99 error persists, it may be time to call a professional technician for further diagnosis.

In conclusion, while the UE99 error code can be frustrating, it is often a simple fix. However, if you are unsure or uncomfortable performing repairs, it is always best to seek professional help to avoid further complications. Remember, safety should always come first when dealing with appliance repairs.