Samsung Washer Error Code 5E

Understanding Samsung Washer Error Code 5E (Drain / SE Error)

The Samsung washer error code 5E (sometimes displayed as SE) signals a drainage or spin problem: the washer can’t remove water from the drum within the expected time. This error commonly appears mid-cycle and prevents the washer from advancing to rinse or spin phases. Causes can range from a simple clogged drain filter to a failed drain pump or control board issue. User impacts include incomplete cycles, saturated laundry, longer overall laundry times, mildew or odor from standing water, and — in severe cases — water leakage or floor damage if the appliance overflows. Because the washer may contain water and energized parts, there are also electrical and slip hazards during DIY attempts, so always take safety precautions.

Common Causes

• Clogged pump filter or lint trap (foreign objects like coins, hairpins, small clothing items)
• Kinked, crushed, or clogged drain hose
• Blocked household drain or improper drain installation (hose inserted too far into standpipe)
• Failed or obstructed drain pump (motor or impeller jammed)
• Faulty water level/pressure sensor or pressure hose
• Control board or PCB malfunction (rare but possible)
• Load imbalance preventing proper spin/drain

Troubleshooting Steps

1. Power safety first: unplug the washer or switch off the circuit breaker and turn off the water supply before performing any checks.
2. Check and clear the pump filter: many Samsung front-loaders have an access panel and small door. Place towels and a shallow container to catch water, open the filter cap, and remove debris. Clean thoroughly and reassemble.
3. Inspect the drain hose: look for kinks, crimps, or visible blockages. Disconnect the hose (have towels ready) and run water through it to confirm flow. Replace if damaged or blocked.
4. Check the household drain: if the washer hose discharges into a standpipe or sink, ensure that drain is clear and draining freely. A slow household drain can make the washer show 5E.
5. Run a drain/spin or diagnostic mode: many Samsung washers have a diagnostic/drain cycle you can activate to attempt to force drain. Consult the model manual for exact steps.
6. Listen to the pump: during a drain attempt, listen for pump noise. A humming or silent pump may indicate a jammed impeller or electrical failure. Foreign objects (coins, small toys) can jam the pump impeller and stop drainage.
7. Inspect the pump and impeller: if comfortable and after disconnecting power, remove the pump assembly to look for obstructions and test the motor. Replace the pump if the motor fails or the impeller is broken.
8. Check the pressure sensor and pressure hose: a clogged or disconnected pressure hose can misreport water level and prevent drain cycles. Clean or reseat the hose and sensor as needed.
9. Reset the washer: sometimes a simple power reset clears an electronic glitch. Unplug for 1–5 minutes, then plug back in and run a test cycle.
10. If you’ve tried the above and 5E persists, inspect the control board or call a technician: intermittent PCB issues or complex wiring faults require a professional meter and diagnostic tools.

Maintenance / Prevention Tips

• Empty pockets and zip small items before loading clothes.
• Avoid washing heavy or unbalanced loads that can prevent proper spin.
• Run a monthly maintenance cycle with no clothes and a washer cleaner to remove residues.
• Clean the pump filter every 1–3 months (more often with heavy use).
• Inspect the drain hose annually for wear, kinks, or blockages; replace if damaged.
• Use a drain hose clip or support to maintain a proper high loop and prevent siphoning.
• Keep the area around the washer free of lint, toys, and small objects that can get drawn into the pump.
• Use the correct detergent and amounts to reduce excessive suds that can affect drainage.
• Avoid stuffing bulky items (blankets, rugs) that can trap water and overload the pump.
• Ensure the household drain is clear and sized correctly for the washer’s flow rate.
• Check hoses and clamps during seasonal home maintenance to catch deterioration early.
• Run periodic short drain/spin cycles after heavy loads to fully evacuate water.
• Install a surge protector to protect electronics from power spikes that could damage the control board.
• Keep the washer level — an unbalanced machine can repeatedly fail to drain correctly.
• Replace worn pump hoses and seals during scheduled service to prevent sudden failures.

FAQs

Conclusion / Safety Notice: If you attempt repairs, always unplug the washer and shut off water before opening panels. Use gloves and eye protection when removing filters and debris. Do not reach into the tub or pump with the machine powered. If you’re uncomfortable with electrical work or the pump removal, or if the washer shows other fault codes or leaks, stop and contact a certified appliance technician.

For persistent 5E errors after basic troubleshooting, or if you suspect a failed pump or control board, schedule professional service. Timely repairs prevent water damage and ensure safe operation of your Samsung washer.