Samsung Washer Error Code E2

Samsung washer error code E2 explained

The Samsung washer error code E2 commonly indicates a motor speed detection fault or rotor/encoder problem on many front load and top load Samsung washers. This error occurs when the washer’s control board does not receive the expected feedback signal that the motor is turning at the correct speed. Causes range from a failing motor tachometer or hall sensor to damaged wiring, a seized drum, or a faulty main control board. Users may notice the machine stopping mid cycle, failure to spin or agitate, loud unusual noises during attempts to spin, longer cycle times as the washer retries, or repeated restarts. Continued use with this fault can lead to overheating, further motor damage, and in rare cases electrical hazards if wiring or the board is compromised, so it is important to diagnose and address E2 quickly.

Common causes

• Faulty motor tachometer or hall effect sensor (encoder)
• Defective or failing motor (brushes or windings)
• Damaged wiring or loose connectors between motor and control board
• Faulty main control board or inverter board
• Obstruction or jammed drum preventing rotation
• Worn or broken drive belt or pulley (models that use belts)
• Excessive unbalanced or overloaded load preventing spin
• Moisture or corrosion on motor connectors or sensors

Troubleshooting steps

1. Safety first: unplug the washer or switch off the breaker before inspecting anything electrical. Turn off water supply if you will move the machine.
2. Power cycle to reset: unplug for 1 minute, then plug back in and run a short spin test. Sometimes an electronic glitch clears the code.
3. Check the load: remove laundry, redistribute heavy items, and run an empty spin to rule out unbalanced loads.
4. Inspect for obstructions: check the drum and drain pump for foreign objects that could jam rotation.
5. Listen for unusual sounds: grinding, scraping, or a locked rotor indicate mechanical motor problems.
6. Access and inspect wiring: remove the back or lower panel and visually inspect motor harness, connectors, and ground wires for corrosion, burn marks, or loose pins.
7. Check belt and pulleys: on belt-driven models, verify the belt is intact and tensioned and that pulleys turn freely.
8. Test the motor and tachometer: using a multimeter, check motor continuity and measure the tachometer or hall sensor signals if you have the service manual and equipment. Compare readings to specifications.
9. Run diagnostic mode: consult your model service manual or Samsung instructions to enter diagnostic mode and view stored fault codes and live motor/tachometer readings.
10. Swap or test control board: if wiring and motor tests look fine, the main control or inverter board may be failing. This often requires a replacement board or professional testing equipment.
11. Replace faulty parts: replace the tachometer/hall sensor, motor, or control board as indicated by tests. Use OEM parts or exact replacements for best results.
12. Final verification: after repair, run several cycles with varied loads to ensure the error is resolved and the washer spins, drains, and completes cycles normally.

Maintenance / Prevention Tips

• Do not overload the washer; follow load size recommendations in the user manual.
• Always balance mixed loads (heavy items with light items) to avoid unbalanced spin cycles.
• Keep the area around the washer dry and well ventilated to reduce moisture on electronic components.
• Inspect and clean the drum and drain pump regularly to remove coins, buttons, and debris.
• Check and tighten visible wiring harness connectors during periodic maintenance visits.
• Replace worn drive belts and pulleys promptly on belt-driven models.
• Avoid using excessive detergent that can create residue and affect sensors and moving parts.
• Use a surge protector to protect electronics from voltage spikes where appropriate.
• Keep the washer level on the floor to reduce vibration that stresses the motor and sensors.
• Run a monthly maintenance wash to clear detergent build up and inspect for noises.
• Inspect motor access panels for signs of leaks or corrosion and address plumbing issues quickly.
• When moving the washer, secure the drum and motor to prevent mechanical damage.
• Follow manufacturer service intervals if provided in the manual.
• Use genuine or high-quality replacement parts for repairs to ensure compatibility.
• Document and note any recurring errors to provide useful history to a technician.

FAQs

Conclusion and safety notice

When you see error code E2 on a Samsung washer, stop using the machine if you detect burning smells, smoke, or excessive heat. Continued operation can worsen damage. Simple steps like power cycling and checking the load can help, but many root causes involve the motor, tachometer, or control board which are electrical and mechanical components that require care.

If troubleshooting steps do not clear the error or if you are uncomfortable with electrical diagnostics and part replacement, contact a certified appliance technician or Samsung service. Professional repair is recommended for motor or control board replacement to ensure safety, correct diagnostics, and warranty protection where applicable.