Understanding the Whirlpool “SD” Error on Washers
The Whirlpool SD error (often displayed as “Sd” or “SD”) commonly indicates that the washer has detected excessive suds in the tub or a related drain/spin interruption caused by those suds. When the control senses too many suds, it can lengthen drain and rinse cycles or pause the cycle to allow suds to clear, which protects the motor and electronics but also disrupts normal washing. Typical user impacts include longer cycle times, clothing that still feels soapy after the cycle, musty odors from residue left in the drum, and in rare cases, water overflow or leakage that can damage floors. Persistent suds or drainage issues can also stress the drain pump and lead to increased wear or eventual part failure.
Common Causes
- Using non-HE or too much detergent (especially with high-efficiency washers)
- Detergent build-up in the dispenser, tub, or drain system that keeps producing suds
- Blocked or restricted drain hose or pump that prevents proper draining and concentrates suds
- Water softener interaction or very soft water that increases sudsing
- Repeated use of fabric softener/soap that leaves residue
- Faulty water level/pressure sensor or drain pump (causing improper sensing or incomplete draining)
- Incorrect cycle selection (some cycles use more water/foam or less rinse action)
Troubleshooting Steps
- Stop the machine and run a Drain & Spin or Rinse & Spin cycle: many times the washer will simply remove excess suds if given the chance.
- Reduce suds manually: if the tub is full of suds, scoop out excess suds with a towel or bucket, then run a drain cycle (unplug first if you need to reach inside).
- Run a vinegar rinse: add 1–2 cups of white vinegar (or a washer cleaner) and run a Rinse & Spin or a Tub Clean cycle to break down residue and help clear suds.
- Check and clean the detergent dispenser and door gasket: remove built-up detergent/softener residue which can reintroduce suds each cycle.
- Inspect the drain hose and pump filter: remove kinks, clogs, and debris. A restricted drain can keep suds and water in the tub.
- Verify detergent type and dosage: switch to a high-efficiency (HE) detergent if required and use the recommended amount for load size and water hardness.
- Run an empty hot-water cycle with washer cleaner: this removes soap scum build-up that contributes to persistent sudsing.
- Check load size and distribution: avoid overloading or stuffing the tub; an uneven load can trap water and suds in fabric folds.
- Test the drain pump and pressure sensor: if the SD error persists after clearing suds and cleaning drains, a failing pump or water level sensor may not be clearing or detecting water/suds correctly—inspect or replace as needed.
- If the code won’t clear, unplug the washer for 5 minutes to reset the control board. If the SD returns immediately, contact Whirlpool service or an authorized technician.
Maintenance / Prevention Tips
- Always use HE detergent in HE Whirlpool washers — it produces fewer suds and rinses cleaner.
- Measure detergent carefully; follow manufacturer dosing guidelines for load size and soil level.
- Avoid using liquid or pod detergents in excess; concentrate on the recommended dose.
- Limit or avoid fabric softeners that can leave soap-like residues in the drum and dispenser.
- Run a monthly tub-clean or hot-water maintenance cycle with a washer cleaner or 1–2 cups of white vinegar.
- Clean the detergent dispenser drawer and any detergent reservoirs regularly (every 1–3 months).
- Inspect and clean the drain pump filter (if accessible) every few months to prevent clogs.
- Check the drain hose for proper routing and no kinks; ensure it’s not pushed too far into the standpipe.
- Use the correct cycle for the load — bulky cycles and heavy soils may need more rinsing.
- Do not overload the washer; overloading traps suds in clothes and fabric crevices.
- If you have very soft water, reduce detergent amounts — soft water foams more easily.
- Wipe the door gasket and drum after use to remove residue and prevent build-up.
- Leave the door ajar between washes to allow the drum to dry and prevent odor-causing residue.
- Check and maintain proper washer leveling to ensure good mechanical drainage and spin performance.
- Use only manufacturer-recommended cleaning products to avoid damaging seals or sensors.
- For households with heavy soil loads, pre-treat stains and soil before washing to reduce detergent demand.
FAQs
Q: How long will the SD error delay or stop my washer?
A: Typically the washer will extend drain and rinse operations until suds are reduced. This can add 10–60 minutes depending on how severe the sudsing is and whether you intervene with a manual rinse or cleaner.
Q: Is it safe to keep using the washer when I see SD?
A: It’s usually safe to let the machine finish a drain/rinse cycle to clear suds. However, avoid running repeated cycles without correcting the root cause (detergent excess or clogs). If you notice leaks, strong odors, or repeated SD errors, stop using the machine and troubleshoot or call a technician.
Q: Will the SD error damage the washer?
A: Occasional SD events won’t ruin the washer, but chronic sudsing and blocked drainage can stress the pump and electronics over time and may lead to premature part failure or leaks.
Q: Can I clear SD by unplugging the washer?
A: Power-cycling may temporarily clear the display, but if suds or a drainage problem remain, the error will likely return. Address detergent use and drainage for a lasting fix.
Q: When should I call a professional?
A: Contact a qualified appliance technician if the SD error persists after cleaning and rinsing, if you find pump or sensor faults, if you suspect electrical/control board issues, or if you’re uncomfortable accessing the pump/filter or internal components.
Conclusion / Safety Notice
Address SD (suds) errors promptly to avoid longer cycle times, lingering odors, and possible water damage. Simple fixes like using the correct HE detergent and running a cleaning cycle often solve the issue. For any work that requires removing panels, accessing the pump, or testing electrical components, disconnect power to the washer first and follow safe procedures. If you find a failed drain pump, sensor, or control board, or if water leakage or electrical issues are present, stop and call an authorized Whirlpool technician.
If you’re unsure about a repair, or if troubleshooting steps don’t clear the SD code, contact Whirlpool support or hire a professional appliance repair service. Proper diagnosis and safe repairs will keep your washer running reliably and avoid costly damage.
Affected Appliance Models
| Model Number |
|---|
| WFW5620HW |
| WTW5000DW |
| WFW5605MW |
| WFW92HEFW |
| WTW4955HW |
| WFW9620HW |
| WFW9100SN |
| WTW7000DW |
| WFW6400SW |
| WFW7090JW |
